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About Us

The Observatory Hotel – Port Macquarie’s best address – opened in 2004. Located above green parklands overlooking Port Macquarie’s magnificent main beach, Town Beach, it features 88 deluxe apartments in a range of configurations over its seven storeys, and beautiful ocean views.

The Observatory is managed by Southern Cross Resorts, whose two directors are Chris and Trish Denny. The hotel is the realisation of their shared passion to create a resort that delivers world-class service and excels as an industry leader in guest satisfaction and enjoyment in a comfortable intimate atmosphere.

From the beginning of its construction the directors have worked to ensure the establishment of The Observatory as a premier destination. Throughout its history the hotel has been consistently rated by AAA Tourism as a 4.5 star property. In 2006 The Observatory achieved National Tourism Accreditation and in 2007 became the first and only tourism business in Australia to achieve accreditation to International Management Standard. In 2008 it became one of the few Australian businesses to earn certification to the prestigious International Customer Services Standard.

The Observatory has been accorded multiple awards for hospitality and tourism excellence and for environmental sustainability by, among many authorities, Mid-north Coast Tourism, NSW Tourism, Tourism Australia and internationally in the World Boutique Hotel Awards. It is thought the range and number of its recognitions makes it the nation’s most widely awarded hotel.

The Observatory warmly welcomes guests visiting for business, conferences, tours and independent leisure to its centrally located spacious accommodation with state of the art appointments, premium restaurant and spa facilities and luxurious all-weather swimming pool. Your stay is all the more satisfying in the knowledge that The Observatory is an environmentally responsible service provider, one of only a handful of Australian hotels to be officially certified as a 100 per cent carbon neutral property.

We very much look forward to welcoming you to The Observatory.

  • About Us
  • About Us
  • About Us