Awards & Recognition
As the NSW North Coast's most awarded hotel, we are proud of the numerous acknowledgements we have received in relation to our accommodation, services and innovation.
We see our awards, from a range of independent industry authorities, as recognising our commitment, honouring our staff and most importantly providing a benchmark against which we continually measure our service, performance and development.
Recent awards include:
National Winner 2010 - Property of the Year, HMMA Awards
National Winner 2010 - 4.5 Star self contained Accommodation, HMAA Awards
Silver Winner 2010- 4.5 Star Deluxe Accommodation, NSW Tourism Awards
Hall of Fame 2009 (winner 4 consecutive years) for Deluxe Accommodation, Mid-North Coast Tourism Awards
National Winner 2009 - Australian Service Excellence Awards, Small Business Hospitality
National Highly Commended 2009 - Self-contained accommodation, Hotel Motel Accommodation Association
Finalist 2009 - Conservation/Eco-tourism, Hotel Motel Accommodation Association (HMAA) 2009
Local Winner 2009 - Accommodation category, Greater Port Macquarie
NSW Finalist 2009 - Deluxe Accommodation, NSW Tourism Awards
NSW Winner 2009 - Qantas Silver Award for Environmental Sustainability
Previous awards:
- Winner of the 2008 NSW HMAA (Hotel Motel and Accommodation Association of Australia) Award for Operator of The Year
- Winner of the 2008, 2007 & 2006 NSW HMAA Award for Apartments, 4-5 Star
- Winner of the 2007 NSW HMAA Award for Best Presentation
- Winner of the 2008, 2007, 2006 & 2005 Mid-North Coast Tourism Award for Deluxe Accommodation
- Winner of the 2008 Greater Port Macquarie Business Awards for Small Business
- Winner of the 2008 NSW Australian Service Excellence Awards for Customer Service
- Silver winner of the 2008 NSW Tourism Award for Deluxe Accommodation
- Runner-up in the 2008 National Australian Service Excellence Awards for Customer Service
- Finalist in the 2007, 2006 & 2005 NSW Tourism Awards for Deluxe Accommodation
- Finalist in the 2008, 2007 & 2005 HM Awards for Serviced Apartment Property
- Finalist in the 2008 Port Macquarie Customer Care Awards for Accommodation






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