Working with The Observatory

At The Observatory we understand that the essence of success is our passionate team of staff dedicated to delivering a world-class experience to not only meet but surpass our guests’ best expectations.

We pride ourselves on providing an impeccable hospitality standard and are mutually committed to our family of talented staff, many of them with us since our inception more than 10 years ago, who have grown with us in a culture of service excellence and professional innovation.

As a result, The Observatory offers a unique and satisfying work environment. We are an independent hotel with a team of around 20 people passionate in their roles, each fundamental to our operation and whose collective efforts have secured us awards for business excellence, customer service and environmental sensibility on the national and international stage, amid competition with significantly larger operators.


Career Opportunities

As we grow there is room to expand our team. We encourage our staff individually to perfect their abilities through continuing professional development, while working as an integral member of our thriving hospitality family.

The benefits of working at The Observatory include becoming part of the team operating Port Macquarie’s leading resort and the North Coast’s most awarded hotel for business excellence, customer service and environmental sustainability.

Set in its beautiful beachside location, The Observatory Hotel offers its family of staff opportunities to expand their skills and careers through additional training and responsibilities,all in a flexible and balanced work-life framework.

A measure of our dedication to hospitality industry excellence in Port Macquarie is a program we are currently implementing that will significantly contribute to the formal training and practical work experience of students and other newcomers to our industry. Details of the program will be announced soon.


Seeking Excellence

We look to employ people with a shared passion for delivering an outstanding guest experience, at the same time respecting their diverse and individual talents and ideas.

We unashamedly aim high and in pursuit of continually growing our level of achievement we place prime importance on career development opportunities. All staff enjoy regular training programs to enhance their particular skills.

Aside from formal qualifications, the attitude and dedication our people bring to their role in our team are factors we place great value on.


Current Job Vacancies

Currently there are no advertised positions with The Observatory, but please bookmark our site and check our regular postings.

If working for Port Macquarie and the NSW Mid-North Coast’s leading award-winning hotel appeals to you, please forward your resume with a covering letter to or call (02) 6586 8000 for more information.