Terms and conditions

  • Tariffs quoted are for existing bedding only
  • CHECK IN 2.00 pm - CHECK OUT 10.00 am
  • Balance of account is payable on arrival and not subject to refunds
  • No cheques unless prior arrangement with management
  • Each booking must be secured by a deposit of 40%
  • 14 days notice of cancellation or part cancellation is required for a deposit to be refundable
  • All refundable deposits are subject to a $ 40 cancellation fee
  • Cots and high chairs must be pre booked. Charges apply
  • All telephone accounts MUST be secured by credit card or cash deposit
  • Rates are subject to alteration without notice
  • Studios and apartments are serviced weekly . For stays of between 8 and 14 days, apartments are serviced mid stay.
  • Credit card information or a $100 deposit for phone and incidentals must accompany all bookings
  • Guests are responsible for any fees or charges incurred in relation to breakages, loss or damage to the unit or common property resulting from their stay, including any additional cleaning, repairs or replacement items
  • The Observatory is a non smoking resort
  • Rooms are for accommodation only. Prior management approval must be sought for any function or party
  • Sorry no pets